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Privacy Policy


Re-Volt is committed to protecting the privacy, confidentiality, and security of our customers and website users. This Privacy Policy explains how we collect, use, store, protect, and disclose personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

By using our website, you agree to the terms outlined below.


1. What Personal Information We Collect

We collect and process the following types of personal information only where necessary:

  • Name and surname

  • Email address

  • Contact number

  • Billing and delivery address

  • Account login details (if applicable)

  • Payment details (processed securely, not stored by us)

  • Order and purchase history

  • Cookies and website usage information

All collection is limited to what is needed for the purpose described below.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Create and maintain your user account

  • Communicate order updates and customer support responses

  • Improve website functionality and user experience

  • Comply with legal and regulatory obligations

  • Prevent fraud or unauthorized access

We only process your personal information:

  • With your consent

  • To conclude or perform a contract with you

  • To comply with law

  • When it is in our legitimate business interest and does not override your rights

We will not use your information for purposes not aligned with the original purpose without obtaining consent.

3. Disclosure of Information to Third Parties

Re-Volt will never sell customer personal information.

We may share certain information only when necessary with:

  • Secure payment processors (e.g., PayFast)

  • Delivery and logistics service providers

  • IT and security service providers

These service providers are required to process your information confidentially and securely.

Information may also be shared if required by law or to protect the rights, property, or safety of Re-Volt or others.

4. Cross-Border Transfers

If personal information is transferred outside South Africa (e.g., for secure hosting services), Re-Volt ensures that:

  • The receiving party has adequate data protection safeguards in place, or

  • We obtain your consent where required

5. Data Subject Rights

Under POPIA, you have the right to:

  • Access your personal information

  • Request correction or deletion

  • Object to processing

  • Withdraw consent

  • Lodge a complaint with the Information Regulator


6. Data Security

We use SSL encryption for secure transmission of data and apply multiple layers of security to prevent:

  • Loss or destruction of data

  • Unauthorised access or disclosure

  • Cyber-intrusion or data breaches

Payment card information is not stored on our servers and is handled by the PayFast Secure Payment Gateway.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or for legal and financial record-keeping requirements.

8. Cookies

Our website uses cookies to enhance your browsing and shopping experience. Cookies do not contain personally identifiable information. You may disable cookies in your browser settings; however, some features may not function correctly.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website signifies acceptance of the updated terms.

Your Privacy is Our Priority

Re-Volt is committed to safeguarding your personal information and ensuring transparency in all our data processing practices.